1. What is Pre-order?
Pre-order allows you to secure items that are not currently in stock but will be available soon. By placing a pre-order, you will be among the first to receive the product once it becomes available.
2. How Pre-order Works
- Step 1: Select the pre-order product from our website and proceed to checkout as usual.
- Step 2: Complete the payment to confirm your pre-order.
- Step 3: Wait for our updates on availability and shipping progress.
3. Processing and Shipping Timeline
- Restock/Production Time: Pre-order items typically require 2 weeks to restock or be produced.
- Shipping Time: Once the item is ready, it will take 21-24 days to process and ship your order.
- Estimated Total Time: The total time from placing your order to delivery is approximately 35-40 days depending on your location.
4. Payment and Refunds
- Payment: Pre-order items require full payment at the time of purchase.
- Refunds:
- If we are unable to deliver your order within the promised timeline, you are entitled to a 100% refund.
- Pre-order cancellations are not allowed once production has begun, unless due to an error on our part.
5. Returns and Exchanges
- Pre-order items follow the same return policy as in-stock products.
- You may return or exchange items within 30 days of receiving them if they are defective, damaged, or not as described. (Read more here)
- Returns due to change of mind are not accepted for pre-order items.
6. Benefits of Pre-ordering
- Priority Access: Be the first to own exclusive items once they are restocked.
- Limited Edition: Many pre-order items are part of limited collections or made-to-order designs.
- Exclusive Offers: Pre-order products may come with special discounts, free gifts, or free shipping.
7. Notifications and Updates
- You will receive regular updates about your pre-order via email, including:
- When production or restocking is complete.
- When your item has been shipped (including a tracking number).
8. Terms and Conditions
- By placing a pre-order, you agree to the stated processing, production, and shipping timelines.
- We are committed to keeping you informed of any changes or delays and ensuring your satisfaction throughout the process.
9. Contact Us
For any questions about your pre-order, feel free to reach out to us via:
- Email: [email protected]
- Phone/Hotline: +1 (919) 666-2111
- Website: Deerprints
Example Timeline (Optional):
To give customers a clear understanding, you can include an example timeline:
- Order Placed: January 21
- Production/Restock: February 05
- Shipping Starts: February 08 – 10
- Estimated Delivery: March 01 – 05
List of products available for Pre-Order:
Product Name | Availability Date |
---|---|
Backpack | February 05, 2025 |
Beetle Hooded Jacket | February 05, 2025 |
Corduroy Vest | February 05, 2025 |
Detachable Fleece Jacket | February 05, 2025 |
Embroidery Cap | February 05, 2025 |
Full Zipper Hoodie | February 05, 2025 |
Military Combat Shirt | February 05, 2025 |
Multi Pocket Bomber | February 05, 2025 |
Multi Pocket Jacket | February 05, 2025 |
Outdoor Vest | February 05, 2025 |
Plaid Sweatshirt Jacket | February 05, 2025 |
Plush Charging Suit | February 05, 2025 |
Quarter Zip Hoodie | February 05, 2025 |
Quick Drying Jacket | February 05, 2025 |
Quilted Jacket | February 05, 2025 |
Seat Belt Cover | February 05, 2025 |
Sleeveless Leather Jackets | February 05, 2025 |
Tactical Jacket | February 05, 2025 |
Tactical Quarter-Zip Sweatshirt | February 05, 2025 |
Thickened Corduroy Jacket | February 05, 2025 |
Velvet Coat | February 05, 2025 |
Waterproof Outdoor Jacket | February 05, 2025 |
Waterproof Rain Jacket | February 05, 2025 |
Windbreaker Jacket | February 05, 2025 |
Windproof Rainproof Jacket | February 05, 2025 |